VETERAN CRISIS HOTLINE - CALL 988 press 1 or TEXT 838255
Have you filed a claim? Do you have questions about it?
CALL 1-800-827-1000 and follow the prompts.
- NEW CENTRALIZED VA PHONE # INFO BELOW
The new number is 800-MyVA411 (800-698-2411), and provides a single access point to all VA contact centers. Make sure to add the number to your contacts for easy access. The number is available anytime 24/7/365. The other numbers are not going away.
The Veterans Crisis Line can also still be reached directly at 800-273-8255 or by texting 838255, and the White House VA Hotline is also still available to help veterans or family members with problems at 855-948-2311.
Callers dialing 800-MyVA411 will have the option of being immediately connected with a live person by pressing "0" on their phone for further assistance or transfer to the proper customer service team.
Currently the new 800-MyVA411 helpline provides information on:
- COVID-19 updates.
- Healthcare eligibility and enrollment details and problems.
- Personal information on VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and memorial benefits.
- Finding the closest VA medical center, or other VA location and connecting callers directly with that office.
- Assistance with paying off debts to the VA.
